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Module 1

Introduces the course, providing an overview of HOPES aims, modules and the evidence based style of learning. It examines some of the key principles of support work with people not suited to usual care provision.  It also introduces learners to the key concepts of reflective practice. 

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1.1 HOPES as evidence-based learning

1.2 Simulated scenario

1.3 Making a difference: A carer’s experience

Instructors’ HANDBOOK

HOPES Instructors Handbook

A PDF printable handbook
HOPES – Handbook for Instructors

Module 2

Focuses on the concept of building trust by identifying and providing examples of steps to gain trust such as finding shared goals. This session also introduces the concept of untruths exploring an ethical framework for using this approach.

faviconSLIDE DECKS (Powerpoint file)

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2.1 Getting off on the right foot – A – Kate

2.2 Getting off on the right foot – B – Parveen

Instructors’ HANDBOOK

HOPES Instructors Handbook

A PDF printable handbook
HOPES – Handbook for Instructors

Module 3

Considers the framing of care and looks at strategies for altering the narratives of accessing care. The session includes a video of Brian an older person who has been bereaved, describing his experiences, to prompt discussion of ways to reframe care.

faviconSLIDE DECKS (Powerpoint file)

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3.1 Applying the principles in practice

Instructors’ HANDBOOK

HOPES Instructors Handbook

A PDF printable handbook
HOPES – Handbook for Instructors

Module 4

Centres on building bridges to other support, working with families and other community services. Complex family dynamics and the need to support carers in their roles are explored.

faviconSLIDE DECKS (Powerpoint file)

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4.1 Reflective scenario – Mrs Azad

4.2 Reflective scenario – Brian

Instructors’ HANDBOOK

HOPES Instructors Handbook

A PDF printable handbook
HOPES – Handbook for Instructors

Additional resources

Case Study 1 (Kalunda)

Case Study 2 (Yasmin)